Welcome to Artociti Sale Store, where we bring world art to your doorstep. Below, you’ll find answers to common questions about our collections, shipping, returns, and more. Let’s ensure your art journey is as seamless as the stories our pieces tell.

🎨 About Our Art & Collections

What styles of art do you offer?
We curate a diverse range of art to suit every taste and space. Our collections include Boho Chic, Modern Abstract, Canvas Paintings, Indian Ethnic (like Pichwai), classical reproductions from masters such as Leonardo Da Vinci, Raja Ravi Varma, and Van Gogh, as well as textured Relief Murals and Budget Friendly Wall Decor. Each piece is selected to bridge cultures, centuries, and interior design visions.
Are your artworks original or reproductions?
We specialize in high-quality reproductions and original-inspired works that make masterpieces accessible. Items like Raja Ravi Varma or Van Gogh pieces are faithful reproductions, while our Modern Abstract and Boho Chic collections feature original designs. Each piece is crafted with care to bring gallery-quality art into your home.
Do you offer custom or commissioned pieces?
Currently, we focus on our curated galleries. However, our collection is vast and thoughtfully arranged—you may find the perfect piece that feels personally tailored to your space among our existing offerings.

🚚 Shipping & Delivery

Where do you ship?
We deliver worldwide! However, please note that some remote areas (particularly within parts of Asia and other regions) may have restrictions. If your location is affected, you will be notified at checkout.
What are my shipping options?
We offer two transparent shipping methods:

🚚 Standard Shipping (10-15 business days after dispatch)
Carrier: DHL or FedEx
Cost: Flat fee of $12.95.
Ideal for: Faster, fully tracked delivery—perfect for Modern Abstract or Van Gogh pieces when you’re eager to transform your space.

🎁 Free Shipping (15-25 business days after dispatch)
Carrier: EMS
Cost: Complimentary on all orders over $50.
Ideal for: Building your collection from our Budget Friendly Wall Decor or Indian Ethnic sections without shipping costs.
How long does order processing take?
Each order is processed with passion in 1-2 business days. During this time, we meticulously inspect, protectively package, and prepare your artwork for its global journey.
Will I receive tracking information?
Yes. Once your order is dispatched, you’ll receive a shipping confirmation email with tracking details, allowing you to follow your artwork’s path across the world.
What about customs and import duties?
We handle all documentation to ensure smooth customs clearance. Delays are rare but possible and are beyond our control. Any applicable import duties or taxes are the responsibility of the recipient, based on local regulations.

💳 Payments & Pricing

What payment methods do you accept?
To facilitate smooth transactions, we accept all major credit cards (Visa, MasterCard, JCB) and PayPal.
Is my payment information secure?
Absolutely. We use encrypted, secure payment gateways to ensure your financial details are protected.
Are there any hidden costs?
No. The price you see is the price you pay, plus any applicable shipping fee (unless your order qualifies for free shipping). All costs are displayed transparently at checkout.

📦 Returns & Refunds

What is your return policy?
Your satisfaction is paramount. We offer a straightforward 15-day return policy from the date of receipt. If your artwork does not meet your expectations, please contact our customer care team to initiate a return.
Are all items eligible for return?
Yes, provided the item is in its original condition, securely repackaged, and returned within the 15-day window. Custom or made-to-order items may have different conditions—please contact us for details.
How long do refunds take?
Once we receive the returned item and inspect it, we will process your refund within 5-10 business days. The refund will be issued to your original payment method.

🔐 Account & Orders

How do I track my order?
Use the tracking link provided in your shipping confirmation email. You can also contact us at [email protected] for assistance.
Can I modify or cancel my order?
Orders enter processing quickly to ensure timely delivery. Please contact us immediately if you need to modify or cancel, and we’ll do our best to accommodate your request.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track orders, save favorites, and enjoy a smoother future shopping experience.

Still Have Questions?

Our dedicated customer care team, sharing the same passion that curates our collection, is here to assist you.

Email us at: [email protected]

Artociti Sale Store
4193 John Daniel Drive, Bland, US 65014

Delivering art and inspiration worldwide.

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